Frequently Asked Questions
What is Telemedicine?
Our CEO Dr. John Korangy spoke with the Whartman Business Daily about what Telemedicine is and why you are hearing so much about it in response to the COVID-19 crisis.
How do I set up my account with CareClix?
How do I set up my account with CareClix on Web?
How do I set up my account with CareClix on Mobile?
Does CareClix offer consults through qualified providers?
What medical conditions can be treated during a consult?
How do I find out if my insurance is accepted and sign up?
My video camera/audio device is not working, what should I do?
Will consults with virtual providers stop me from visiting my doctor’s office?
Can I have multiple accounts on the same mobile device?
What payment methods are accepted?
Will my insurance pay for video consults?
Do I have to meet with my provider in-person before a visit can be conducted via video?
Is CareClix appropriate for every medical condition?
I have a question not listed on the website. How can I get further information?