Customized self-service portals for common issues and frequently asked questions
24/7 product support for medical devices and hardware
24/7 technical support for any software concerns
CareClix Academy is an online training platform that provides scenario based pre-recorded web-based training courses. Our courses are designed with providers, patients, and business administrators in mind. We cover all the daily tasks and activities employees and patients conduct, as well as any questions they might have while using the CareClix Platform.
We understand that not all telemedicine programs are built the same and our training material may not be a perfect fit. CareClix can work with your organization to create a customized training program that best fits both your specific needs and those of your network users.
We’ll train your clinicians, nurses, and patients on the features and capabilities of the new medical devices and software that encompass your telemedicine program. Additional training will be supplemented with on-demand and live seminars for users who want to learn more.
We help merge our platform with your existing systems and capabilities to provide personalized solutions built just for you.
We’ll help you balance workload between multiple clinics by virtually relocating physicians to locations in need of additional support.
Telemedicine programs can significantly alter your organizational structure. We’ll help you game plan and drive your new virtual health agenda.
Adoption & Incentives
We use a data-focused approach to promote adoption of your telemedicine capabilities and incentivize all users to opt-in.